Organisational Policies
The following policy statements relate to Samaritan’s Purse Australia Limited and Samaritan’s Purse Australasia- Operation Christmas Child Limited
- Control of Funds Policy
- Child Protection Policy
- Complaints Handling Policy
- Terms, Conditions and Privacy Policy
Complaints
Samaritan’s Purse upholds the highest standards of integrity and values feedback from any stakeholder in relation to the way the organisation, its employees or contractors carry out the work of the organisation and is committed to investigating and fairly assessing every complaint and taking appropriate action where indicated.
Complaints should be submitted in writing as follows:
Email:
complaints@samaritanspurse.org.au
Mail:
The Executive Director
Samaritan’s Purse
PO Box 346, Penrith, NSW 2751, Australia.